Privacy policy
This privacy policy explains how Kibion (the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase. By using our services, you consent to the collection and use of your information as outlined below.
Changes to This Privacy Policy
We may update this policy from time to time and will post any revisions on our Site. Please review the updates periodically.
What Information We Collect
We collect personal information from you directly, automatically, and from third parties, depending on your interactions with our services.
- Direct Information: Includes your contact details (name, address, email, phone), order details (shipping/billing information), and account information for this website only (username, password).
- Usage Data: Collected automatically via cookies and similar technologies, including IP address, device, and browser information.
- Third-Party Information: We may also obtain information from payment processors, vendors, and service providers to fulfil orders.
How We Use Your Information
- To Provide Services: To process orders, payments, and customer support, and enhance your shopping experience.
- Marketing: To send promotional materials and improve targeted advertising based on your preferences.
- Security: To detect and prevent fraud or malicious activity and keep the Site secure.
- Improvement: To respond to customer service requests and improve services.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our site. You can manage cookie preferences through your browser, but blocking cookies may impact site functionality.
How We Share Your Information
We may disclose your personal information to:
- Service Providers: Vendors that help us fulfil services (e.g., payment processors, shipping, support).
- Business Partners: For marketing and advertising purposes.
- Legal Compliance: To comply with legal obligations or in connection with business transactions (mergers, sales).
Third-Party Websites
Our Site may link to third-party websites. We are not responsible for the privacy practices of those sites.
Security and Data Retention
We take reasonable security measures to protect your information, though no system is 100% secure. We retain your information as necessary to provide services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access, delete, or correct your personal information.
- Opt-out of targeted advertising or request restrictions on processing.
- Withdraw consent or appeal any decision we make regarding your rights.
To exercise your rights, please contact us using the details below.
Children's Data
We do not knowingly collect personal information from children under 16. If you are a parent/guardian and believe we have collected such data, please contact us.
International Data Transfers
Your information may be processed and stored outside your country, including countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
Reset Your Cookies Consent
To reset your consent for this site please click this link:
- Reset Cookies Consent
Contact Us:
If you have any questions about this policy or wish to exercise your rights, please reach out to our customer support team:
• Email: ecom.nmm@gmail.com